get started
How to get your dog started at Metro Dogs
Welcome to Metro Dogs, where every day is a new adventure for your furry friend! If you’re considering daycare, boarding, &/or training for your dog, you’ve come to the right place. Follow these simple steps to get started and soon, your dog will have a pack of new best friends.
Step 1: Create an Online Account
First things first, you’ll need to set up an online account through our client portal, Gingr.
- Download the App: For iPhone or Android, find and download “Gingr for Pet Parents” from your app store.
- Web Browser Version: Instead of or in addition to downloading the app, you may access Gingr through any web browser (click here).
- Portal Access: Use the invite code 673608 to access Metro Dogs’ portal.
- Profile Creation: Create a profile for yourself and your dog(s). This will be your main hub for making daycare and boarding reservations, enrolling in training classes, scheduling grooming services, maintaining immunization records, and managing prepaid packages.
Step 2: Upload Veterinary Information
To ensure the safety and wellbeing of all our canine guests, we require certain health records for your dog.
- Upload Records: You can upload your dog’s veterinary information directly to your Gingr portal.
- Vet Contact: Alternatively, you can contact your veterinarian and request that they email the records to [email protected] or call us to confirm the information verbally.
Required Vaccinations & Health Information:
Age | under 16 weeks | 16 weeks – 6 months | 6 months & older |
Vaccines required | DHPP | DHPP | DHPP |
Bordetella | Bordetella | Bordetella | |
Fecal exam (Neg.) | Fecal exam (Neg.) | Fecal exam (Neg.) | |
| Rabies | Rabies | |
Canine Influenza (Bi-valent pref.) | |||
Leptospirosis |
Step 3: Wait for Manager Confirmation
Once your information is reviewed, a Metro Dogs manager will reach out to you via phone or email.
- Response Time: Please allow up to 48 business hours for a response. (Check your spam folder if you haven’t heard from us!)
- Evaluation Day: We will schedule your dog’s evaluation day with specific drop-off and pick-up times. This allows you to meet with the manager on duty and discuss any questions or concerns you may have.
Step 4: Evaluation Day
Evaluation day is an important step to ensure your dog is a good fit for our daycare environment.
- Drop-off and Pick-up: Your dog’s first day includes a set drop-off and pick-up time so you can have a detailed conversation with our manager.
- Assessment: Our team will evaluate your dog’s behavior and comfort level in the daycare setting.
Step 5: Schedule Future Visits
Once your dog successfully passes the evaluation, you are all set! You’ll have full access to:
- Daycare reservations
- Boarding reservations
- Training classes
We can’t wait to welcome you and your dog to Metro Dogs! If you have any questions, feel free to reach out. Your dog’s new best friends are just a few clicks away!
Signing up for Training Classes
If you’re seeking Metro Dogs for dog training, after completing Steps 1 & 2 (above) you can immediately sign up for your preferred training class.
- Book through Gingr: After signing into your Gingr account, select Book and the dog you wish to enroll in class. Select the booking category Training Classes and choose from a range of available classes. After you’ve registered for class, you will receive a confirmation email with more information within 48 hours.
Explore Metro Dogs University by visiting our Dog Training page!
How to get your dog started at Metro Dogs
Welcome to Metro Dogs, where every day is a new adventure for your furry friend! If you’re considering daycare, boarding, &/or training for your dog, you’ve come to the right place. Follow these simple steps to get started and soon, your dog will have a pack of new best friends.
Step 1: Create an Online Account
First things first, you’ll need to set up an online account through our client portal, Gingr.
- Download the App: For iPhone or Android, find and download “Gingr for Pet Parents” from your app store.
- Web Browser Version: Instead of or in addition to downloading the app, you may access Gingr through any web browser (click here).
- Portal Access: Use the invite code 673608 to access Metro Dogs’ portal.
- Profile Creation: Create a profile for yourself and your dog(s). This will be your main hub for making daycare and boarding reservations, enrolling in training classes, scheduling grooming services, maintaining immunization records, and managing prepaid packages.
Step 2: Upload Veterinary Information
To ensure the safety and wellbeing of all our canine guests, we require certain health records for your dog.
- Upload Records: You can upload your dog’s veterinary information directly to your Gingr portal.
- Vet Contact: Alternatively, you can contact your veterinarian and request that they email the records to [email protected] or call us to confirm the information verbally.
Required Vaccinations & Health Information:
Age | under 16 weeks | 16 weeks – 6 months | 6 months & older |
Vaccines required | DHPP | DHPP | DHPP |
Bordetella | Bordetella | Bordetella | |
Fecal exam (Neg.) | Fecal exam (Neg.) | Fecal exam (Neg.) | |
| Rabies | Rabies | |
Canine Influenza (Bi-valent pref.) | |||
Leptospirosis |
Step 3: Wait for Manager Confirmation
Once your information is reviewed, a Metro Dogs manager will reach out to you via phone or email.
- Response Time: Please allow up to 48 business hours for a response. (Check your spam folder if you haven’t heard from us!)
- Evaluation Day: We will schedule your dog’s evaluation day with specific drop-off and pick-up times. This allows you to meet with the manager on duty and discuss any questions or concerns you may have.
Step 4: Evaluation Day
Evaluation day is an important step to ensure your dog is a good fit for our daycare environment.
- Drop-off and Pick-up: Your dog’s first day includes a set drop-off and pick-up time so you can have a detailed conversation with our manager.
- Assessment: Our team will evaluate your dog’s behavior and comfort level in the daycare setting.
Step 5: Schedule Future Visits
Once your dog successfully passes the evaluation, you are all set! You’ll have full access to:
- Daycare reservations
- Boarding reservations
- Training classes
We can’t wait to welcome you and your dog to Metro Dogs! If you have any questions, feel free to reach out. Your dog’s new best friends are just a few clicks away!
Signing up for Training Classes
If you’re seeking Metro Dogs for dog training, after completing Steps 1 & 2 (above) you can immediately sign up for your preferred training class.
- Book through Gingr: After signing into your Gingr account, select Book and the dog you wish to enroll in class. Select the booking category Training Classes and choose from a range of available classes. After you’ve registered for class, you will receive a confirmation email with more information within 48 hours.
Explore Metro Dogs University by visiting our Dog Training page!
Our Promise
The entire Metro Dogs Daycare Team is 100% committed to providing you peace-of-mind with the very best dog daycare experience possible. We are all dog lovers here and understand what it’s like want a trustworthy, loving location for our dogs when we can't be with them.