get started

Step 1: Create an Online Account

First things first, you’ll need to set up an online account through our client portal, Gingr.

• • Download the App: For iPhone or Android, find and download “Gingr for Pet Parents” from your app store.
  • Web Browser Version: Instead of or in addition to downloading the app, you may access Gingr through any web browser (click here).
  • Portal Access: Use the invite code 673608 to access Metro Dogs’ portal.
  • Profile Creation: Create a profile for yourself and your dog(s). This will be your main hub for making daycare and boarding reservations, enrolling in training classes, scheduling grooming services, maintaining immunization records, and managing prepaid packages.

Step 2: Upload Veterinary Information

To ensure the safety and wellbeing of all our canine guests, we require certain health records for your dog.

• • Upload Records: You can upload your dog’s veterinary information directly to your Gingr portal.
  • Vet Contact: Alternatively, you can contact your veterinarian and request that they email the records to [email protected] or call us to confirm the information verbally.

Required Vaccinations & Health Information:

Step 3: Wait for Manager Confirmation

Once your information is reviewed, a Metro Dogs manager will reach out to you via phone or email.

• • Response Time: Please allow up to 48 business hours for a response. (Check your spam folder if you haven’t heard from us!)
  • Evaluation Day: We will schedule your dog’s evaluation day with specific drop-off and pick-up times. This allows you to meet with the manager on duty and discuss any questions or concerns you may have.

Step 4: Evaluation Day

Evaluation day is an important step to ensure your dog is a good fit for our daycare environment.

• • Drop-off and Pick-up: Your dog’s first day includes a set drop-off and pick-up time so you can have a detailed conversation with our manager.
  • Assessment: Our team will evaluate your dog’s behavior and comfort level in the daycare setting.

Step 5: Schedule Future Visits

Once your dog successfully passes the evaluation, you are all set! You’ll have full access to:

• • Daycare reservations
  • Boarding reservations
  • Training classes

We can’t wait to welcome you and your dog to Metro Dogs! If you have any questions, feel free to reach out. Your dog’s new best friends are just a few clicks away!

Signing up for Training Classes

If you’re seeking Metro Dogs for dog training, after completing Steps 1 & 2 (above) you can immediately sign up for your preferred training class.

• • Book through Gingr: After signing into your Gingr account, select Book and the dog you wish to enroll in class. Select the booking category Training Classes and choose from a range of available classes. After you’ve registered for class, you will receive a confirmation email with more information within 48 hours.

Explore Metro Dogs University by visiting our Dog Training page!

Step 1: Create an Online Account

First things first, you’ll need to set up an online account through our client portal, Gingr.

• • Download the App: For iPhone or Android, find and download “Gingr for Pet Parents” from your app store.
  • Web Browser Version: Instead of or in addition to downloading the app, you may access Gingr through any web browser (click here).
  • Portal Access: Use the invite code 673608 to access Metro Dogs’ portal.
  • Profile Creation: Create a profile for yourself and your dog(s). This will be your main hub for making daycare and boarding reservations, enrolling in training classes, scheduling grooming services, maintaining immunization records, and managing prepaid packages.

Step 2: Upload Veterinary Information

To ensure the safety and wellbeing of all our canine guests, we require certain health records for your dog.

• • Upload Records: You can upload your dog’s veterinary information directly to your Gingr portal.
  • Vet Contact: Alternatively, you can contact your veterinarian and request that they email the records to [email protected] or call us to confirm the information verbally.

Required Vaccinations & Health Information:

Step 3: Wait for Manager Confirmation

Once your information is reviewed, a Metro Dogs manager will reach out to you via phone or email.

• • Response Time: Please allow up to 48 business hours for a response. (Check your spam folder if you haven’t heard from us!)
  • Evaluation Day: We will schedule your dog’s evaluation day with specific drop-off and pick-up times. This allows you to meet with the manager on duty and discuss any questions or concerns you may have.

Step 4: Evaluation Day

Evaluation day is an important step to ensure your dog is a good fit for our daycare environment.

• • Drop-off and Pick-up: Your dog’s first day includes a set drop-off and pick-up time so you can have a detailed conversation with our manager.
  • Assessment: Our team will evaluate your dog’s behavior and comfort level in the daycare setting.

Step 5: Schedule Future Visits

Once your dog successfully passes the evaluation, you are all set! You’ll have full access to:

• • Daycare reservations
  • Boarding reservations
  • Training classes

We can’t wait to welcome you and your dog to Metro Dogs! If you have any questions, feel free to reach out. Your dog’s new best friends are just a few clicks away!

Signing up for Training Classes

If you’re seeking Metro Dogs for dog training, after completing Steps 1 & 2 (above) you can immediately sign up for your preferred training class.

• • Book through Gingr: After signing into your Gingr account, select Book and the dog you wish to enroll in class. Select the booking category Training Classes and choose from a range of available classes. After you’ve registered for class, you will receive a confirmation email with more information within 48 hours.

Explore Metro Dogs University by visiting our Dog Training page!